Privacy Policy

Choosing to text with us

You may start a conversation by texting us or ask our team in person or by phone to communicate with you by text about your service. Providing a phone number alone does not enroll you in text messaging. Agreeing to receive texts is optional and is not a condition of purchasing services.

Texts may include appointment reminders and confirmations, “your pet is ready for pickup” notices, replies to your questions, and occasional reminders that your pet is due for its next groom. Message frequency varies with your requests and appointments. Message and data rates may apply.

Stopping messages or getting help

Reply STOP to stop receiving text messages. You may receive a final confirmation of your request. Reply HELP for assistance, call 601-374-2476, or email [email protected]. You may continue to contact us by phone or email if you do not wish to text.

What we collect and how we use it

We collect the name, phone number, email address, and pet details you give us when you book, and the content of texts you send us. We use this information to schedule and provide your pet’s services, to send the texts described above, and to respond to you.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Tino’s Pet Grooming does not sell mobile phone numbers, SMS opt-in records, or texting consent. Providers that support delivery of our messages (such as our messaging and scheduling platforms) may process this information on our behalf only to provide that service.